Press Release: Robert A. Hopes Named Vice President—Customer Success and Quality Assurance
For Immediate Release
Summit Names Robert A. Hopes Vice President—Customer Success and Quality Assurance
UNIONDALE, NY (February 27, 2019) — Summit Security Services, Inc., is proud to announce that Robert A. Hopes has been appointed Vice President – Customer Success and Quality Assurance.
Robert joined Summit as Director of Special Projects. In that role, he planned, implemented, and directed various company-wide projects. As Vice President – Customer Success and Quality Assurance, Robert will focus on strengthening Summit’s client relations. His new responsibilities include maintaining continuous communication with clients, overseeing the company’s twice-annual customer satisfaction survey, and collaborating with Summit’s operations, human resources, and finance teams to coordinate client support.
A decorated former New York City Police Department (NYPD) detective, Robert co-owned and operated a security and investigations company for nearly a decade before assuming an executive management role at a local security services provider. He is a Certified Protection Professional (CPP) and a New York State General Security Guard Instructor. Robert earned his Bachelor’s degree from Long Island University.
Summit Co-President Robert L. Auletta commented, “We know that Robert will strengthen Summit’s long-lasting connections with our clients. His background and experience make him an excellent choice for this new position.”
For more information about how Summit’s range of services can benefit your organization, please contact Marketing Manager Kim Klimiuk at (516) 240-2413, email@example.com.
Established in 1976, Summit is a third-generation, family-owned, New York-based business known for its industry leadership, client responsiveness, and extensive resources. From its Long Island Corporate Headquarters, 24/7 Security Operations Center, and nine regional offices serving New York, New Jersey, Connecticut, Virginia, Maryland and the District of Columbia, Summit’s 5,000 professionals provide world-class security solutions to more than 700 major clients including commercial buildings, leading universities, government agencies, residential communities, cultural landmarks and critical transportation infrastructure. For more information on Summit, please visit www.summitsecurity.com.